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Refund and Returns Policy
We Accept Returns with a Smile 🙂
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- You can return unused product in its original condition in 30 Days providing the original packaging is not damaged and product is unused.
- Customer will bear the return shipment charges.
- No return will be accepted for used or damaged products.
- Parcel opening video is must in case of any damage during shipment & should be reported within 2 days of receiving the parcel.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition or damaged.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When approved, your refund will be processed, and refund will be provided in the form of bank transfer or website voucher within 3 to 5 working days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account.
If you still have not received your refund yet, please contact us at WhatsApp or Email